Certiport · Cisco

Cisco Certified Support Technician

Kick-start your career with a Cisco certificationEstablish your career in IT with work-ready Cisco Certified Support Technician certifications — available at NEXERA Institute through our Certiport partnership.

Work-ready skills for

IT careers

Cisco, the worldwide leader in technology that powers the Internet, partnered with Certiport to create the Cisco Certified Support Technician (CCST) certification program — designed to validate skills that help learners find jobs in end user support, networking, and cybersecurity.The program includes three certification exams: CCST IT Support (100-140), CCST Networking (100-150), and CCST Cybersecurity (100-160). Created by subject-matter experts including Cisco employees, networking and cybersecurity professionals, and educators, these certifications bridge the gap between education and workplace skills — preparing learners for roles such as help desk technician, network support specialist, and junior cybersecurity analyst.

Choose a

CCST exam

Three Cisco Certified Support Technician exams are available at NEXERA Institute — IT Support, Networking, and Cybersecurity — validating work-ready skills for three of the most in-demand IT fields.

100-140 CCST

CCST IT Support

Validates work-ready support skills: IT support job tasks and responsibilities, hardware issues, connectivity and resource access, operating system and application issues, common threats and preventions, and job tools.

These certifications also help learners prepare for later Cisco credentials such as CCNA and Cisco CyberOps Associate, delivered through Pearson VUE. Exam lengths, objective domains, accommodations, retakes, and proctoring requirements are defined by Certiport and Cisco.

Learn, Practice, and

Certify

Certiport provides a full pathway for educators and candidates preparing for Cisco Certified Support Technician certification — from learning materials to proctored CCST exams.

Learn

Build IT support, networking, and cybersecurity fundamentals through instructional materials aligned to CCST exam objectives and real-world workplace scenarios.

Practice

Reinforce knowledge with practice tests and exam demos that mirror the live CCST experience and build confidence before certification day.

Certify

Earn CCST IT Support, Networking, or Cybersecurity credentials and show employers you are ready to contribute from day one.

Value of

CCST certification

Earning a Cisco Certified Support Technician certification showcases your skillset to employers — signaling you are ready to roll up your sleeves on day one. Learners are expected to complete at least 150 hours of instruction and can progress toward advanced credentials such as CCNA and Cisco CyberOps Associate.Exam lengths, objective domains, accommodations, retakes, and proctoring requirements are defined by Certiport and Cisco. Contact NEXERA Institute for scheduling and preparation support.

Take the next step

The NEXERA Institute team helps you prepare for and schedule Cisco Certified Support Technician exams through our authorized Certiport center.